Entering, browsing and using this website implies your unconditional consent with the terms and rules that follow. Please read the following carefully, in order to understand our views and practices regarding your personal data and how we will treat them.

Who we are:
The URL of this website is lindosmemories.gr, property of A.Them Enterprises LTD Management and Consultant Company with VAT no. CY10378697P

Definitions included in this Privacy Policy shall have the meaning assigned to them in the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, which together with Greek Law and the regulatory framework applicable in Greece shall constitute the Data Protection Legislation.

We are committed to preserving the privacy of all website visitors and in protecting any personal information that you may provide.

We provide this Privacy Policy to help you understand what we may do with any personal information that we obtain from you or for you. Personal information may include information about an identifiable individual, as defined by Data Protection Legislation, such as name, e-mail address and telephone number as well as other related information. By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use, and disclose your personal information and data as described in this Privacy Policy. If you do not agree with this notice and / or this Privacy Policy, please do not provide your personal details and data to us. However, you may need to do so, if you want to make use of our accommodation services.

INFORMATION & PERSONAL DATA WE COLLECT

1. We may collect personal information about you when you use our website or our accommodation services and in any other way you may otherwise interact with us.
2. We may combine the information you provide us with information collected through automated methods or with information we receive from other sources.
3. We collect information you provide us. You may provide the following information to us:
4. Personal data and details you provide us in the Registration Form during your check in at the hotel or any other type of personal data, which you provide to us, when you choose to communicate with us or use our services, such as personal details, your name, postal and email addresses, phone number, date of birth and other contact information, identity card or passport number, check in and check out information, payment methods and any other relevant information;
5. Transaction, information, including information about the services you book, prices, method of payment and payment details;
6. Email and other contact details following your consent;
7. Other personal information you choose to give us when you interact with us.
8. We collect information through automated methods. In this context, we may use automated technology to collect information from your computer system or mobile device. Automated technology may include cookies, local shared objects, and web beacons.

We may collect information about your:

• internet protocol (IP) address
• computer or mobile-device operating system and browser type
• type of mobile device
• unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device
• advertising identifiers (for example, IDFAs and IFAs) or similar identifiers
• referring website
• communications to us or regarding us on social media
• activity related to how you use our online services, such as the pages you visit

Our Website may collect information about the exact location of your mobile device or computer using geolocation and technology such as GPS, Wi-Fi, Bluetooth or cell tower proximity. For most mobile devices and computer systems, you are able to withdraw your permission for us to collect this information by using the device or web-browser settings. If you have any questions about how to prevent us from collecting exact information about your location, we recommend you contact your mobile-device service provider, the device manufacturer or your web-browser provider. Our website may not work properly without information about your location.

We may collect information about you from other companies and organisations as well as partners or suppliers of services, such as information transmitted from third parties, like tour operators, travel agents, either online or operating in any other form, reservation systems, platforms, suppliers of services and any other way. We may also collect information that is publicly available. For example, we may collect information about you when you interact with us through social media.

COOKIES
We may obtain information about your general internet usage by using a cookie file, which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential, in order to be able to operate our website.

PURPOSE & USE OF THE INFORMATION & PERSONAL DATA

We use information collected, stored and processed about you in the following ways:

In order to provide our services to our Guests and for administration & business purposes.
In order to manage your reservation and accommodation request, A.Them Enterprises LTD will collect, use, share, transfer, process and store the personal data you provide to us. This processing is necessary for the performance of our obligations towards our customers, to provide you with information or services and in order to communicate with you, either following your request or otherwise required to do so. In addition, we will use your personal data, in order to provide our services to you and receive payment for such services, for internal Customer administration as well as business purposes, in order to provide you with the information or services you have requested and to improve our services, products or procedures or adapt them, as possibly practicable, to your needs.

Marketing Communications.
With your consent, we may collect, use, share, transfer, process and store your personal data in order to communicate with you with regard to newsletters, promotions and featured specials, as well as other marketing material.

In order to operate our website.
We will process your personal information in order to ensure that content from our website is presented in the most effective manner for you and for your computer as well as for marketing and promotion of our services and products or services of third parties.

Legislation Compliance and the protection of our interests.
We may use your information, in order to comply with our legal obligations, according to applicable legislation or to disclose your personal data as necessary to comply with the applicable laws and regulations, such as our obligation to collect personal data of our Guests according to Police Directives, to process and store accounting documents and files, to respond to requests from governmental, judicial or any other competent authority, to protect our business, to bring or defend legal claims, to protect the rights, interests, safety and security of our organisation, our employees, guests, visitors or any third party, in connection with investigating fraud or other crime or violations of applicable laws, as well as to respond to an emergency.

Bad Behavior of Guests.
For our group management and for administration purposes we may collect and process personal information of Customers or Guests that behaved inappropriately during their stay in our hotels or showed anti-social behavior or non-compliance with safety regulations, were impeached for theft, damage of property or any other type or vandalism and any payment incidents. Such processing is necessary for the legitimate interests of our business, for the protection of our future Guests and our employees as well as in order to prevent fraud and the abuse of our property or staff.

Extreme circumstances & public health.
In case of extreme or unprecedented and unexpected circumstances, particularly due to public health incidents or issues and pandemics, we may need to collect, store, process and disclose to third parties and competent administrative authorities personal information, especially medical and other sensitive data, in order to comply with applicable legislation and regulations or protect individuals, such as other Guests and Customers of our hotels or our employees from the spread of a pandemic or any other type of risk and threat to health of any person. In case such personal data is stored by competent public authorities, you may need to refer to their privacy policy for further information on the use and processing of your personal data by them.

WHERE WE STORE YOUR PERSONAL DATA
As a principle, data collected from you shall not be transferred to and stored at a destination outside the European Economic Area (“EEA”). In certain cases, your personal data may be shared with our service providers, vendors or partners, which may be based anywhere in the world, including countries that may not offer the same legal protection for personal data as your country of residence. A.Them Enterprises LTD comply with the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 as well as the Greek Data Protection Legislation and has concluded respective Data Protection Agreements with such service providers, vendors or partners, in order to protect and safeguard your personal data and ensure, as technically and practically feasible, adequate level of protection by such third parties for your personal data.  All information provided to us is stored on our secure servers. Any payment transactions will be encrypted.

RETENTION OF PERSONAL INFORMATION
We retain personal information for the period of time necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law or applicable regulations.

DISCLOSURE OF YOUR INFORMATION
We will only share your information as described in this Privacy Policy. We rely on third parties to provide services and products to you and may share your personal information with them as appropriate and necessary for the provision of our services, such as food and beverages, transportation, IT, Wi-Fi and network services, bank details, credit card issuers, tour operators and other partners or vendors. All such third parties are contractually obligated to protect your personal data and information in accordance with the Data Protection Legislation and may not otherwise use or share your personal data and information, except as may be required by law or our contracts and data protection agreements. We do not allow those service providers to use this information or to share it for any purpose other than to provide services to us or on our behalf. We have the right to use or share information as necessary to comply with any law, regulation or legal request, to protect our Website, to bring or defend legal claims, to protect the rights, interests, safety and security of our organisation, our Customers and Guests and our employees or users of the Website or in connection with investigating fraud or other crime, or violations of our policies.

YOUR RIGHTS
Under the Data Protection Legislation, you have the right to request access to your personal data, upon request. As long as the requirements under the Data Protection Legislation are met, you may also request the correction of any inaccurate information we hold about you or the deletion of the same or restriction of the processing concerning your personal data. You may withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal. You may also launch a complaint with the competent Data Protection Supervisory Authority (www.dpa.gr), if you feel that the processing contravenes the law.

LINKS TO OTHER WEBSITES AND SOCIAL MEDIA
Our Website may contain links to and from the websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or any processing taking place by such third parties. Please check these policies, before you submit any personal data to these websites. We may, also, have providers of other applications, tools, widgets and plug-ins on our online services, such as Facebook “Like” buttons, which may also use automated methods to collect information about how you use these features. These organisations may use your information in line with their own policies, which we recommend that you read carefully.

CHANGES TO OUR PRIVACY POLICY
We may change this Privacy Policy from time to time. You should check this link regularly for the most up-to-date version of our Privacy Policy, particularly before making a reservation. Any changes we may make to our Privacy Policy in the future will be posted on this page.

HOW TO CONTACT US
In order to protect confidentiality and your personal data we may request that you provide us with identification credentials, before responding to your request. Particularly, if we have reasonable doubts about your true identity, we may ask to provide us with a copy of your police identification or passport or information relating to your stay in our hotels, such as registration number, booking confirmation, check in and check out dates or other useful information. If such information is not provided, we may refuse to provide an answer to your request. You may contact us via email on info@lindosmemories.gr

LAW & JURISDICTION
This Privacy Policy is governed by and construed in accordance with the Laws of Greece, without regard to their choice of Law provisions. The courts of Athens Greece will have exclusive jurisdiction over any and all disputes arising out of, relating to or concerning this Privacy Policy, its interpretation, effect and application.

Last updated: 15/04/2024